Your privacy is important to us:
TBC does collect a certain amount of information from our customers and visitors to our website. We collect information to assist us in improving your visiting experience at TBC. We know that keeping your personal information private is very important to us and we do this responsibly and in accordance with Australian Law.
Collection of information:
Providing personal information is not a prerequisite for accessing the TBC website. It is however necessary when placing an order online, registering to receive information or providing feedback and comments. In these cases you will see that some of the information you are asked to provide is mandatory (without which you will not b able to complete the process) and some is optional.
Apart from the information you personally provide to us we may collect navigational information when you browse the TBC website. This is general information like your domain type, IP service provider, browser type and IP address and is presented in the form of overall average use on a daily basis and does not contain personal information about you.
We also use a browser feature known as a cookie, which assigns a unique identification to your computer and are typically stored on your computer’s hard drive. Both navigational information and cookies are used by us to identify problems, evaluate the effectiveness of our website and analyze trends. With this knowledge, we can improve the quality the quality of your experience on our website by recognizing and delivering more of the most desired features.
Storage and security:
TBC receives and stores information collected at our website on our secure database which are only accessible as needed by authorized TBC personnel who are fully aware of the importance of confidentiality.
Your personal information is not stored or remotely accessible on our website or on servers whose specific function is for the internet. In the event of a possible intrusion to our internet server you can be assured that your personal information and any data relating to yourself personally are not obtainable. The only data stored on our server are the general statistics.
Unfortunately, potential security and privacy issues are inherent in the nature of the internet and no data transmission over the internet can ever be absolutely guaranteed. We do undertake to provide the most secure shopping environment possible. All payments are handled securely by Paypal and no personal information regarding to accounts and payment details are collected at TBC.
Use and Disclosure:
TBC does not sell, rent or disclose your email address or other personal information to unrelated third parties unless required to do so by law, or based on our belief and in good faith, that it is necessary to protect the users of our website or the public.
We use the information gathered for processing your order, developing our website and for planning and improving our products and services to customers and visitors to the website. We may use the information you provide to inform you about new products or items of interest via e-mail or postal mail as long as you have indicated that you do not object to this. We try not to do this intrusively and you can always choose not to receive any further newsletters or promotional material from us by return e-mail / unsubscribing.